vicki™ provides the ultimate level of flexibility while facilitating a best in class interpreting experience.
Most important, vicki™ offers an array of benefits to ensure the effectiveness and efficiency of the interpreting experience. Our Video remote Interpreting technology alows interpreters to better understand the context of the sessions in which they participate.
- Expertise & Experience - vicki™ interpreters abide by the highest standards of quality and professionalism.
- Available 24/7 - vicki™ is always available to meet both your scheduled and non-scheduled interpreting needs around the clock, 365 days a year.
- Saves Time - vicki™ is available on demand. There’s no more need for scheduled sessions. Eliminate the wait for a language professional to get to your location.
- Scalability - vicki™ is capable of meeting your most challenging language needs, whenever and wherever language services are required. As your company’s needs grow, vicki™ grows with you.
- Confidentiality - vicki™ complies with privacy legislation. vicki™ is directly connected to our call centre by a unique IP thereby limiting any potential for information to be accessed by anyone other than our authorized team. Encryption levels are the same used in on-line banking and government services.
- Device Flexibility - vicki™ is available on any Adobe® Flash®-capable desktop or laptop computer, tablet or other handheld device. There is no software to download.
- On demand service - Simply go online and speak with a vicki™ operator who will connect you to a qualified interpreter in the language of your choice.
- Face-to-face - Seeing a person while interpreting his/her comments may provide visual clues that give a more precise context to a word or phrase. vicki™ also enables you to provide better services to the deaf and hard-of hearing by facilitating sign language.
- Portability - vicki™ can work with a wireless connection, giving you the freedom to move around while maintaining your connection with an interpreter.
vicki™ language professionals are culturally diverse and sensitive to the challenges faced by individuals of various ethnic backgrounds. This enables them to bring cultural understanding to an assignment without compromising on factors such as impartiality. Our language professionals have hundreds of hours of interpreting experience in a wide variety of industry sectors.